We will gladly accept returns on all purchases made on our website which are in original condition; unworn with tags attached and for footwear with the original box in new condition.
Returns
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1. Enter Order Information
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2. Print The Label
3. Pack Up Your Items
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4. Return with UPS Access Point
Pick-ups: Contact our customer care service in order to arrange the pick-up of your return parcel at your home address.
Frequently Asked Questions
What can I return?
When can I return?
Returns are accepted within 30 days of the purchase date.
Where can I return?
Please contact our customer care service in order to arrange the pick-up of your return parcel at your home address.
When do I get my refund?
Once we receive your package, our team will verify its contents, inspect it to ensure it is unworn and in original condition. We will then send the credit back to your financial institution within 15 business days.
How can I exchange an item?
Please note direct exchanges of our products are not possible at this stage. If you need a different size or colour, you will need to return the item back to us for a refund, and then place a new order.